Privacy Policy
Last updated: May 31, 2026
This Privacy Policy describes how Cosmetic Aftercare, a brand of Cosmetic Aura, collects, uses, and protects your personal information when you visit cosmeticaftercare.com or make a purchase. We are committed to handling your data with transparency and respect.
Information We Collect
We collect information you provide directly to us and information collected automatically when you use our site.
Information you provide includes:
- Name and email address when you subscribe to our list or create an account
- Shipping address, billing information, and order details when you make a purchase
- Messages and inquiries you send through our contact form
- Feedback, reviews, or other content you choose to submit
Information collected automatically includes:
- Browser type, device type, and operating system
- IP address and general location data
- Pages visited, time spent on site, and referring URLs
- Cookie and tracking data as described below
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and send order confirmations and shipping updates
- Send marketing emails and newsletters you have opted into, including promotional offers
- Respond to your questions, comments, and customer service requests
- Improve our website, products, and overall customer experience
- Comply with legal obligations and prevent fraud
- Send transactional emails related to your account or purchases
We will never sell your personal information to third parties for their own marketing purposes.
Sharing Your Data
We share your information only with trusted service providers who help us operate our business. These include:
- Shopify, our ecommerce platform, for order processing and store management
- ShipBob or our fulfillment partner, for order picking, packing, and shipping
- Klaviyo, our email marketing platform, for sending emails you have opted into
- Payment processors for secure transaction handling
- Analytics providers such as Google Analytics for website performance monitoring
All service providers are contractually required to protect your data and use it only for the services they provide to us. We do not sell, rent, or trade your personal information.
Cookies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.
We use the following types of cookies:
- Essential cookies required for the site to function, including shopping cart and session cookies
- Analytics cookies that help us understand visitor behavior and improve our site
- Marketing cookies used to deliver relevant advertising and track campaign performance
You can control cookie settings through your browser preferences. Disabling certain cookies may affect site functionality.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including for legal, accounting, and reporting requirements.
Order information is typically retained for seven years for tax and accounting purposes. Email marketing data is retained until you unsubscribe or request deletion. You may request deletion of your personal data at any time by contacting us.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you
- The right to correct inaccurate or incomplete information
- The right to request deletion of your personal data
- The right to opt out of marketing communications at any time
- The right to data portability in certain circumstances
- The right to lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at the email address below. We will respond within 30 days.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email we send.
Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our site uses SSL encryption for all data transmission.
No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Children
Our site and products are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make significant changes, we will update the date at the top of this page and, where appropriate, notify you by email.
Your continued use of our site after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us.
We take privacy seriously and aim to respond to all inquiries within 30 days. For data deletion requests, access requests, or any privacy related concerns, reach out directly.
hello@cosmeticaura.com